We are less than an hour away from 2009. I hope this new year is a good one to everyone.

We are less than an hour away from 2009. I hope this new year is a good one to everyone.
So how can you be right, yet still very wrong? Well I sure did manage to do that this week.
I had a situation recently where I needed to approach someone to correct a problem. In spite of my frustrations with the situation, I remained very civil in all the communications…
So right
I escalated to the supervisor of this person in a civil manner when this was not getting resolved. I just explained the situation…
So right
Until the last communication when I wrote “I expect this to be corrected!”
So wrong, very wrong
Yup – I demanded because all logic and reason was failing. I was frustrated that this person was not “getting it.”
So in spite of being right (my reasons, logic, and approach), I became very wrong when I started demanding.
I am still learning.
Saturday I was listening to my radio when I heard “Emergency traffic, Emergency traffic!” come over it. Of course that caused my ears to perk up. Then I heard, “Emergency traffic, squad 37 has just been involved in an injury accident just south of the station.” Immediately I jumped up… It was close and likely to be good friends who were involved. So I tore out of the house and took off in my car to help out. Continue reading
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